Privacy Policy

At Medical Hub Group we take your privacy seriously. The purpose of this Privacy Statement is to inform you about how we collect and manage your personal information.

Last Updated: 6 November 2024

Purpose

The purpose of this Privacy Statement is to inform you about collection, use, and disclosure of any personal information that Medical Hub Group may hold about you, including how we ensure the accuracy, integrity, and security of such information.

Who we are

Business Name: Medical Hub Group Austalia
Trading Name: Vickers-Willis Consulting Pty Ltd
ABN: 53 141 917 295
Entity name: Vickers-Willis Consulting Pty Ltd
ABN status: Active from 08 Feb 2010
Entity type: Australian Private Company
Goods & Services Tax (GST): Registered from 08 Feb 2010
Main business location: VIC 3186
Website: https://www.medicalhubgroup.com.au

What personal data do you collect and why do you collect it?

For the purpose of this section, “Contact Information” means first and last names, email address and contact phone number (but not limited to). I collect personal information directly from you when you:

Visit, search for and browse this website:

  • The Internet Protocol (IP) address used to connect your computer or device to the internet.

  • Web browser type and version.

  • Time zone settings.

  • Operating system information.

We collect information about your use or visit, including:

  • Statistical information about visits to pages on the site.

  • The pages you viewed or searched for.

  • Page response times.

  • Duration of individual page view.

  • Page interaction information (such as scrolling, clicks and mouse-overs).

  • The paths taken by you through the site.

  • The full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time).

Contact Medical Hub via email:
We collect your email address and any contact information provided and also collect the contents of your email.

Contact us via our contact us form:
We collect your email address and the details of the matter that you are contacting us about.

Contact forms

When you contact Medical Hub Group via contact from on website. We don’t store any information, but I do reformat the data collected and send email to you to confirm your email has been sent, and a copy to Medical Hub Group team to act on. We typical capture the following;

  • First name
  • Last name
  • Email
  • Phone
  • Other relevant Information
  • Message you sent

All contact forms are protected by reCAPTCHA and Google from spam bots, see their Privacy Policy and Terms of Service apply.

Information we collect through cookies

We also automatically collect certain information about your interaction with the website. To do this, I may use cookies, pixels, and similar technologies. Usage Data may include information about how you access and use my website, including device information, browser information, information about your network connection, your IP address to improve website functionality.

Analytics

We use Google Analytics to collect information about your browsing habits while using our services. As detailed within Google’s Privacy Policy, Google may share this information publicly and with their partners.

Who we share your data with

We engage a number of organisations to perform certain business-related functions on our behalf (including web hosting, maintaining databases, promotional, research or marketing activities. These organisations are contractually required to protect your personal information and to only use it for the purpose of performing the relevant business-related functions.

However, Medical Hub Group will never share, transmit, disclose, grant access to, make available, and provide personal information with and to third parties or we do not sell your personal information for money.

What rights you have over your data

In relation to your personal information, you have the right to:

  • Be informed
  • Access
  • Correction
  • Deletion
  • Restrict processing
  • Data portability
  • Object
  • Withdraw consent
  • Complain

If for any reason you would like your information deleted, please reach out and we are more than happy to respond or just click the ‘Delete Date Request Form’ accordion below, fill out your details to trigger this request.

Will you change this privacy statement?

We may change this statement from time to time in the future. Any such changes will be posted here. We advise you to check back frequently to see any updates or changes.

Have a question or concern?

In the first instance, please get in contact with Medical Hub Group directly via the contact us page. If you consider that your query or privacy concerns have not been resolved satisfactorily by the team or you wish to obtain more information on privacy requirements, you can contact the relevant Supervisory Authority.

The Office of the Australian Information Commissioner.
Information about how to lodge a complaint is available on the Privacy Commissioner’s website.